We kindly ask for at least 1 week’s notice for all custom cake and treat orders.

For larger or more detailed designs, we recommend booking 2–4 weeks in advance, especially during busy seasons (holidays, graduations, etc.)

Last-minute orders may be accepted based on availability but are not guaranteed.

We’re a home-based bakery located in Surrey, B.C. (Less than 5 minutes from Surrey Central Station). The exact address will be shared after your order is confirmed. We can also arrange for Pick-Ups in Richmond B.C. with a small fee.

Delivery is also available if you’d like your order brought directly to your home or event venue.

Surrey / New Westminister . . . . . . . . . $ 10

Langley / Coquitlam / Burnaby . . . . . . . . . $ 15

Richmond / Vancouver . . . . . . . . . $ 25

Delta / Tsawwassen . . . . . . . . . $ 30

* Richmond Pick-Up . . . . . . . . . $ 15

We’re happy to offer complimentary delivery to Richmond, Burnaby & Vancouver orders over $120

While we’re happy to accommodate flavour preferences, we are not a nut-free, dairy-free, or gluten-free kitchen.

Our products may contain or come into contact with common allergens such as dairy, eggs, wheat (gluten), soy, peanuts, and tree nuts.

If you or your recipient has a severe allergy, we recommend ordering from a bakery that can guarantee an allergen-free environment.

Once you’ve approved your custom cake quote or order selection is confirmed, payment details will be provided. Payment via E-Transfer must be made within 24–48 hours to reserve your requested date. Orders not paid within this timeframe may be released to the next customer.

For larger orders—such as weddings or multi-item bookings—a 50% non-refundable deposit is required to secure your date. The remaining balance is due 1 week (7 days) prior to pick-up or delivery.

Keep your cake on a flat surface (like the floor or trunk of your car) and drive gently. For storage:

• Fresh cream cakes must be refrigerated and taken out just before serving.

• Buttercream cakes should be refrigerated, then brought to room temperature 1–2 hours before serving.

For detailed storage instructions, please refer to the handle & care section on each product listing,

Cancellations made within 7 days of the pick-up date are non-refundable. We may offer a reschedule if it's within 2 months and we have availability. If rescheduling isn’t possible, a store credit will be issued. We do not offer refunds for late pick-ups, no-shows, or damages that occur after pick-up.

Please arrive on time for your scheduled pick-up. We offer a 30-minute grace period, but if you're running behind, please let us know as soon as possible. If pick-up is delayed by more than 1 hour, we may require a reschedule at our discretion, as we are not responsible for waiting beyond the agreed time. Unclaimed orders without communication may be forfeited without refund.

Yes, we do accept special orders for weddings, corporate events, and dessert tables! If you’re planning a celebration and would like custom treats or a curated dessert spread, please contact us directly to discuss catering options and availability. We’d love to be part of your special day!

All ingredient information can be found directly on each product listing.

If you have specific questions about ingredients, allergens, or dietary concerns, feel free to reach out before placing your order.

Each order includes a mini ingredient card, along with handling and care instructions to help maintain freshness and quality.

Shelf life varies by product. For the best taste and texture, we recommend referring to the handle & care section on each product listing, where you’ll find detailed storage instructions and freshness timelines.

Fondant is a smooth, pliable sugar paste that is rolled out to cover cakes or shaped into decorative elements such as figurines and character toppers. It is commonly used to create a clean, polished finish and allows for detailed custom designs.

& Yes, fondant is completely edible and is made primarily from sugar and food-safe ingredients. It has a firmer texture and is typically sweeter than buttercream. Some customers enjoy eating it, while others prefer to remove it before serving — both are perfectly fine.

For character toppers and sculpted decorations, fondant pieces are usually made several days in advance to allow them to hold their shape and details. Because of this, these toppers will naturally harden over time. While they remain food-safe, we generally do not recommend eating character toppers due to their firm texture.