We offer a range of solutions designed to meet your needs—whether you're just getting started or scaling something bigger. Everything is tailored to help you move forward with clarity and confidence.

We kindly ask for at least 1 week’s notice for all custom cake and treat orders.

For larger or more detailed designs, we recommend booking 2–4 weeks in advance, especially during busy seasons (holidays, graduations, etc.)

Last-minute orders may be accepted based on availability but are not guaranteed.

We’re a home-based bakery located in Surrey, B.C. (Less than 5 minutes from Surrey Central Station).The exact address will be shared after your order is confirmed. We can also arrange for Pick-Ups in Richmond B.C. with a small fee.

Delivery is also available if you’d like your order brought directly to your home or event venue.

Surrey / New Westminister . . . . . . . . . $ 10

Langley / Coquitlam / Burnaby . . . . . . . . . $ 15

Richmond / Vancouver . . . . . . . . . $ 25

Delta / Tsawwassen . . . . . . . . . $ 30

* Richmond Pick-Up . . . . . . . . . $ 15

We’re happy to offer complimentary delivery to Richmond, Burnaby & Vancouver orders over $120

While we’re happy to accommodate flavour preferences, we are not a nut-free, dairy-free, or gluten-free kitchen.

Our products may contain or come into contact with common allergens such as dairy, eggs, wheat (gluten), soy, peanuts, and tree nuts.

If you or your recipient has a severe allergy, we recommend ordering from a bakery that can guarantee an allergen-free environment.

All orders must be paid in full to be confirmed. Once you’re happy with your quote, we’ll send payment details. Payment must be made within 24 hours of confirmation to secure your spot. If payment isn’t received within this time frame, your requested date may be released to the next customer.

For larger orders, such as weddings or multi-item orders, we require a 50% deposit to secure your booking. The remaining balance must be paid 1 week prior to pick-up or delivery.

Keep your cake on a flat surface (like the floor or trunk of your car) and drive gently. For storage:

• Fresh cream cakes must be refrigerated and taken out just before serving.

• Buttercream cakes should be refrigerated, then brought to room temperature 1–2 hours before serving.

For detailed storage instructions, visit our Care Guide.

Cancellations made within 7 days of the pick-up date are non-refundable. We may offer a reschedule if it's within 2 months and we have availability. If rescheduling isn’t possible, a store credit will be issued. We do not offer refunds for late pick-ups, no-shows, or damages that occur after pick-up.

Please arrive on time for your scheduled pick-up. We offer a 30-minute grace period, but if you're running behind, please let us know as soon as possible. If pick-up is delayed by more than 1 hour, we may require a reschedule at our discretion, as we are not responsible for waiting beyond the agreed time. Unclaimed orders without communication may be forfeited without refund.

Yes, we do accept special orders for weddings, corporate events, and dessert tables! If you’re planning a celebration and would like custom treats or a curated dessert spread, please contact us directly to discuss catering options and availability. We’d love to be part of your special day!

All ingredient information can be found directly on each product listing.

If you have specific questions about ingredients, allergens, or dietary concerns, feel free to reach out before placing your order.

Shelf life varies by product. For the best taste and texture, we recommend referring to the handle & care section on each product listing, where you’ll find detailed storage instructions and freshness timelines.